White - Services - Vouchers & Gift Cards

Can I buy gift cards and vouchers?

• Yes. You can use your White app to purchase digital gift cards and vouchers
• Use them as gifts to help support friends and family
• Send a voucher for special occasions like birthdays or anniversaries
• Reward work colleagues if you're running a business

Why buy a digital gift card?

• No need to send anything via the post
• No physical cards to carry around or lose
• It's all done electronically, for safety and ease of use

How do I purchase a gift card?

• Go to the "Services" option in your app
• Choose a destination country
• Select "Voucher and Gift Cards"
• Please be aware that this is only available for select destinations

What types of gift card can I buy?

• Retail
• Gaming
• Cash Cards
• Food
• Entertainment
• Travel and Transport

How does the recipient use the gift card?

• All the details on how to use the gift card are in your recents or within Services tab in history
• Tap on the transaction and it will show all the details
• You then need to send those details to whoever you purchased the gift card for

Can gift cards be used in store or online?

• Depends on the product you've purchased, please check product description

I've bought the wrong gift card: can I get a refund?

• No. Incorrectly purchased gift cards cannot be refunded
• It's important to select the correct gift card and operator before you buy

How long is a gift card valid for?

• Depends on the product you've purchased, please check product description

How do I contact support?

• In-app chat is the quickest way to reach us
• Email: ask@whitecalling.com
• Our UK-based team is available Mon-Fri, 9-5