If you require a Call History Report for calls made via your White app you will need to email us the following details:

  • Your full name
  • Your full address
  • The number of your mobile phone which you use the app for
  • The time span for which you require the Call History Report for (note we can only go back 12 months)


Once we have received this request a Customer Service agent will be in contact to ask you some security questions so we can then produce your report.

  • Please allow 5 working days for Call History Report to be processed


If you are having issues, check our FAQ page first for more helpful advice.  Alternatively, if you ever need support, our amazing UK based Customer Service Team is available Mon-Fri 9-6.  You can email us at ask@whitecalling.com or call us on 0330 001 0488.