Need help adding credit?

Topping up your app
You can add credit directly from the app in a number of ways: Over the phone using your credit/debit card Online using your credit/debit card or PayPal...
Wed, 29 Aug, 2018 at 10:20 AM
My top-up won't go through - why?
If you are trying to top-up your White Calling account but receive a message saying your top-up up could not be completed, you will need to contact our C...
Mon, 11 Mar, 2019 at 10:19 AM
Setting up Auto Top-up
Auto Top-up is perfect for making sure you don't run out of credit when you need it by automatically topping you up when your balance reaches a cer...
Mon, 11 Mar, 2019 at 10:23 AM
Missing Top-up
I've topped up but my credit isn't showing in the app - why? If you add credit to your White Calling account but it doesn’t show on your ap...
Mon, 11 Mar, 2019 at 10:29 AM
Problems with Mobile Airtime Transfer
The White Calling app allows you to transfer your White Calling credit to your friends and loved ones’ PAYG numbers around the world.    If  you are try...
Mon, 10 Feb, 2020 at 11:18 PM
Does my credit expire?
All White Calling credit is valid for 180 days.
Mon, 11 Mar, 2019 at 10:36 AM
Problem using a Promo code
If you are having difficulties using a Promo Code which has been issued to you by White Calling there are a few things to check: Are you entering the code...
Mon, 11 Mar, 2019 at 10:39 AM
Auto Top-up not working
Auto Top-up is designed to make life easier for you to ensure you never run out of credit. Once you have Auto Top-up enabled on your app and your balan...
Mon, 11 Mar, 2019 at 10:44 AM