We have recently improved our Top Up process, making our process far quicker with a couple of extra features. Clicking "Add Credit" and selecting "Online", will take you to our new process.
You can toggle "Low Balance Top Up" at any stage. This is a great way of keeping an active balance on your account.
If you haven't already created an account, you can do by clicking in the icon in the top right of the screen. Creating an account is ideal as it allows you to track any payments you make, along with having easy access to your receipts. You can also save your card details which makes future Top Up's even quicker!
Once you have created an account, you can manage the following:
- Personal Details - you can update these which are used for your receipt/invoice
- Low Balance Top Ups - view and manage your Low Balance Top Ups
- Payment Settings - View your card details and manage them
- Previous Orders - View and download invoices
if you ever need support, please don't hesitate to contact our Customer Service Team who are available Mon-Fri 9-6.
You can email us at ask@whitecalling.com or call us on 0330 001 0488.