Help & Support

You’ve made an excellent choice!  You now have all in one place, an app that allows you to make high quality, low cost, international calls.  Along with the...

t's not only just great calling that we do.  With WHITE, you can do so much MORE! Low-Cost Rates – We started out by providing you with low cos...

Adding credit couldn’t be simpler!  Access your ACCOUNT tab, and you’ll be able to add credit by selecting “Add Calling Credit”.     When adding credit...

If you ever need a receipt for a top up, this couldn't be easier.   You can set up your WHITE APP account to send you an email receipt once you set...

  Problems topping up:  If your payment fails, please try again, and check the details you are adding are correct.    You may also be asked to verify you...

  You can use WHITE APP to provide financial support to friends and family by paying utility bills on the following: Electricity Water  Gas  Internet ...

  You can find the option to pay your loved ones bills in a few different places in-app. Either directly through your contacts, via the Contacts tab. Just ...

You can now use your WHITE app to purchase digital gift cards and vouchers. These can either be as gifts to help support friends and family, sending a vouch...

 When making a top up for the 1st time with your debit or credit card, you'll be asked to authenticate your card.  This allows us to confirm your detail...

 We now have different ways our products are purchased.   If you are making a regular top up of your in-app balance to make calls, there is no change, an...