White - Change Phone Number

Modified on Fri, 3 Jul at 8:58 AM

If you already have an account with us, changing you registered number couldn't be simpler.


Setting up on a New Device:

  1. Just install our app and register with your existing mobile number.  


New Number on same device:

  1. DO NOT DELETE your app.  Just complete the following steps:
  2. Access your account screen via the 3 lines in the top left of the app
  3. Select LOGOUT
  4. Now use your new number to create a new account.
  5. Once you have done this, please complete the change number request form, which can be found by clicking HERE


It very important that you DO NOT DELETE YOUR ACCOUNT at any stage.  Doing so will remove anything associated with your account, including any remaining balance.


You can find answers to most queries by checking out our FAQs.

 

If you ever need support we have a UK based Customer Service Team to call if you ever need support.  Our team is available Mon-Fri 9-5.  You can email us at ask@whitecalling.com or chat to us via our in app chat service.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article