We have a new exciting version of the app available, check your updates in your app store today to make sure you are on the latest version!
We now have different ways our products are purchased.
- If you are making a regular top up of your in-app balance to make calls, there is no change, and you just need to select “Add Calling Credit” and follow the steps. You will be redirected to our payments page, all you need to do is verify the payment when asked.
- You can decide to register for an online account to make payments quicker, or just check out as a guest.
- To send mobile airtime top up, you can decide to either use your in-app credit, or use a direct payment method. (stored Visa or Mastercard, Apple or Google pay).
- Utility payments and purchasing gift cards, you can only purchase these via direct payment. (stored Visa or Mastercard, Apple or Google pay)
To store a card in your app for direct payments, just access the sidebar via the 3 lines in the top left corner of your app, and select “Payment Method”. You then just follow the steps to add you card.
Make sure if you are asked to verify any payments, that you do so otherwise your transaction will be unsuccessful. If you need help authenticating a payment, you can check out or FAQ “Authenticating your Bank Card” by clicking here.
You can find answers to most queries by checking out our FAQs.
If you ever need support we have a UK based Customer Service Team to call if you ever need support. Our team is available Mon-Fri 9-6. You can email us at ask@whitecalling.com or call us on 0330 001 0488.